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11px;font-size:12px;font-weight:700;cursor:pointer}.sa-empty-row[data-v-15205e94]{text-align:center;color:#6b7280}.sa-modal-backdrop[data-v-15205e94]{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a162673;display:flex;align-items:center;justify-content:center;padding:16px;z-index:120}.sa-ticket-modal[data-v-15205e94]{width:min(680px,100%);background:#fff;border-radius:14px;border:1px solid #d8e3f3;box-shadow:0 18px 40px #0a172c33;padding:16px;display:grid;gap:12px}.sa-ticket-details-modal[data-v-15205e94]{width:min(980px,100%);background:#fff;border-radius:16px;border:1px solid #d8e3f3;box-shadow:0 18px 40px #0a172c33;padding:18px;display:grid;gap:14px;position:relative}.sa-details-close[data-v-15205e94]{position:absolute;top:10px;right:10px}.sa-ticket-details-head[data-v-15205e94]{display:flex;align-items:center;gap:8px;padding-right:34px}.sa-ticket-details-head h3[data-v-15205e94]{margin:0 0 0 auto;font-size:19px}.sa-modal-section[data-v-15205e94]{display:grid;gap:10px}.sa-modal-section+.sa-modal-section[data-v-15205e94]{border-top:1px solid #e7edf7;padding-top:12px}.sa-ticket-info-panel[data-v-15205e94]{border:1px solid #dbe5f3;border-radius:12px;background:#f7fafe;padding:12px;display:grid;grid-template-columns:1fr 1fr;gap:12px}.sa-info-cell p[data-v-15205e94]{margin:0 0 5px;font-size:12px;color:#64748b;font-weight:600}.sa-info-cell strong[data-v-15205e94],.sa-info-cell a[data-v-15205e94]{font-size:14px;font-weight:700}.sa-info-cell a[data-v-15205e94]{color:#1f4d94;text-decoration:none}.sa-info-cell small[data-v-15205e94]{display:block;margin-top:3px;color:#64748b;font-size:12px}.sa-modal-section h4[data-v-15205e94]{margin:0;font-size:15px}.sa-description-box[data-v-15205e94]{border:1px solid #dbe5f3;border-radius:10px;padding:10px;font-size:13px;line-height:1.5}.sa-conversation-box[data-v-15205e94]{border:1px solid #dbe5f3;border-radius:10px;padding:10px;display:grid;gap:10px}.sa-message-meta[data-v-15205e94]{margin:0 0 5px;font-size:12px;color:#64748b;font-weight:600}.sa-message-bubble[data-v-15205e94]{border:1px solid #dbe5f3;border-radius:10px;padding:10px;font-size:13px;line-height:1.45}.sa-reply-row[data-v-15205e94]{display:flex;gap:10px;align-items:center}.sa-send-btn[data-v-15205e94]{border:1px solid #1f4d94;background:#1f4d94;color:#fff;border-radius:10px;padding:10px 14px;font-size:13px;font-weight:700;display:inline-flex;align-items:center;gap:6px;cursor:pointer;flex:0 0 auto}.sa-send-btn svg[data-v-15205e94]{width:14px;height:14px;fill:currentColor}.sa-reply-input-wrap[data-v-15205e94]{position:relative;flex:1}.sa-reply-input-wrap input[data-v-15205e94]{width:100%;border:1px solid #d4dde8;border-radius:10px;padding:10px 10px 10px 32px;font-size:13px}.sa-clip[data-v-15205e94]{position:absolute;left:10px;top:50%;transform:translateY(-50%);font-size:13px}.sa-update-status h4[data-v-15205e94]{text-align:right}.sa-status-switch[data-v-15205e94]{border:1px solid #d4dde8;border-radius:10px;padding:4px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:4px}.sa-status-switch button[data-v-15205e94]{border:0;background:transparent;border-radius:8px;padding:8px 10px;font-size:12px;font-weight:700;cursor:pointer}.sa-status-switch button.is-active[data-v-15205e94]{background:#1f4d94;color:#fff}.sa-ticket-modal-head[data-v-15205e94]{display:flex;align-items:flex-start;justify-content:space-between}.sa-ticket-modal-head h3[data-v-15205e94]{margin:0;font-size:19px}.sa-close-btn[data-v-15205e94]{border:0;background:transparent;font-size:24px;line-height:1;cursor:pointer;color:#4c5d70}.sa-ticket-form-grid[data-v-15205e94]{display:grid;grid-template-columns:1fr 1fr;gap:12px}.sa-field[data-v-15205e94]{display:flex;flex-direction:column;gap:6px}.sa-field>span[data-v-15205e94]{font-size:12px;color:#4c5d70;font-weight:600}.sa-field select[data-v-15205e94],.sa-field textarea[data-v-15205e94],.sa-dropdown-search-wrap input[data-v-15205e94]{width:100%;border:1px solid #d4dde8;border-radius:8px;padding:9px 10px;font-size:13px;background:#fff}.sa-field textarea[data-v-15205e94]{min-height:110px;resize:none}.sa-create-ticket-btn[data-v-15205e94]{border:1px solid #1f4d94;background:#1f4d94;color:#fff;border-radius:10px;padding:10px 12px;font-size:13px;font-weight:700;width:100%;cursor:pointer}.sa-student-combobox[data-v-15205e94]{position:relative}.sa-combobox-trigger[data-v-15205e94]{width:100%;border:1px solid #d4dde8;border-radius:8px;background:#fff;padding:9px 10px;font-size:13px;display:flex;justify-content:space-between;align-items:center;cursor:pointer;text-align:left}.sa-down[data-v-15205e94]{font-size:12px}.sa-student-dropdown[data-v-15205e94]{position:absolute;top:calc(100% + 6px);left:0;right:0;background:#fff;border:1px solid #d4dde8;border-radius:10px;box-shadow:0 12px 24px #0c182a1f;z-index:20;padding:8px}.sa-dropdown-search-wrap[data-v-15205e94]{position:relative;margin-bottom:8px}.sa-search-icon[data-v-15205e94]{position:absolute;left:9px;top:50%;transform:translateY(-50%);font-size:12px}.sa-dropdown-search-wrap input[data-v-15205e94]{padding-left:28px}.sa-student-dropdown ul[data-v-15205e94]{list-style:none;margin:0;padding:0;max-height:180px;overflow-y:auto}.sa-student-dropdown li button[data-v-15205e94]{width:100%;border:0;background:#fff;border-radius:8px;padding:8px;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:10px;cursor:pointer}.sa-student-dropdown li button[data-v-15205e94]:hover{background:#f5f8fd}.sa-student-dropdown li strong[data-v-15205e94]{font-size:13px}.sa-student-dropdown li small[data-v-15205e94]{font-size:12px;color:#64748b}@media (max-width: 900px){.sa-complaints-filter[data-v-15205e94],.sa-complaints-search[data-v-15205e94]{width:100%}.sa-ticket-form-grid[data-v-15205e94],.sa-ticket-info-panel[data-v-15205e94]{grid-template-columns:1fr}.sa-reply-row[data-v-15205e94]{flex-direction:column;align-items:stretch}}:root{--sa-bg: #f4f7fb;--sa-text: #1f2937;--sa-muted: #6b7280;--sa-border: #dbe2ea;--sa-card: #ffffff;--sa-primary: #1d4ed8;--sa-primary-soft: #dbeafe;--sa-secondary: #0f766e}*{box-sizing:border-box}body{margin:0;font-family:Open Sans,sans-serif;background:var(--sa-bg);color:var(--sa-text);overflow-x:hidden}#student-affairs-app{min-height:100vh;overflow-x:hidden}.sa-shell{display:grid;grid-template-columns:250px 1fr;min-height:100vh;width:100%;max-width:100%}.sa-mobile-bar,.sa-backdrop{display:none}.sa-sidebar{background:#0b2545;color:#fff;padding:24px 18px}.sa-sidebar h1{margin:0 0 22px;font-size:1.2rem}.sa-sidebar nav{display:grid;gap:8px}.sa-sidebar a{color:#c9d7f0;text-decoration:none;border-radius:8px;padding:10px 12px;font-weight:600;display:inline-flex;align-items:center;gap:8px}.sa-sidebar a svg{width:16px;height:16px;fill:currentColor;flex:0 0 auto}.sa-sidebar a.router-link-active{background:#12386a;color:#fff}.sa-main{padding:28px;min-width:0;max-width:100%;overflow-x:hidden}.sa-main>*{min-width:0;max-width:100%}.sa-page-header h2{margin:0;font-size:1.6rem}.sa-page-header p{margin:8px 0 0;color:var(--sa-muted)}.sa-cards{margin-top:20px;display:grid;gap:14px;grid-template-columns:repeat(auto-fill,minmax(210px,1fr))}.sa-card{background:var(--sa-card);border:1px solid var(--sa-border);border-radius:12px;padding:14px}.sa-card h3{margin:0;font-size:.9rem;color:var(--sa-muted);font-weight:600}.sa-card strong{margin-top:8px;display:block;font-size:1.6rem}.sa-student-list{margin-top:20px;display:grid;gap:14px}.sa-student-card{background:var(--sa-card);border:1px solid var(--sa-border);border-radius:12px;padding:16px}.sa-student-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.sa-student-head h3{margin:0;font-size:1.1rem}.sa-student-head span{font-size:.85rem;color:var(--sa-muted)}.sa-grid{display:grid;gap:12px;grid-template-columns:repeat(auto-fill,minmax(220px,1fr))}.sa-field{display:grid;align-content:start;gap:6px}.sa-label{color:var(--sa-muted);line-height:1.25}.sa-value{margin:0;font-weight:600;line-height:1.4}.sa-value-ar{direction:rtl;text-align:right;min-height:1.4em}.sa-payment-row{margin-top:14px;display:grid;gap:10px;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));align-items:end}.sa-payment-row label{display:grid;gap:6px;font-size:.9rem}.sa-payment-row input,.sa-payment-row select{border:1px solid var(--sa-border);border-radius:8px;padding:10px;font-size:.95rem}.sa-actions{margin-top:14px;display:flex;flex-wrap:wrap;gap:10px}.sa-btn{border:1px solid var(--sa-border);background:#fff;color:var(--sa-text);border-radius:8px;padding:10px 12px;min-height:42px;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;font-weight:600;line-height:1;text-decoration:none}.sa-btn-primary{border-color:var(--sa-primary);background:var(--sa-primary);color:#fff}.sa-btn-secondary{border-color:var(--sa-secondary);color:var(--sa-secondary)}.sa-upload-input{display:none}.sa-note{margin-top:10px;color:var(--sa-secondary);font-size:.9rem}@media (max-width: 900px){.sa-shell{grid-template-columns:1fr}.sa-mobile-bar{display:flex;align-items:center;gap:12px;padding:12px 16px;background:#0b2545;color:#fff;position:sticky;top:0;z-index:70}.sa-mobile-bar h1{margin:0;font-size:1rem}.sa-menu-btn{width:36px;height:36px;border:1px solid rgba(255,255,255,.25);border-radius:8px;background:transparent;display:inline-flex;flex-direction:column;justify-content:center;gap:4px;padding:0 8px;cursor:pointer}.sa-menu-btn span{height:2px;background:#fff;border-radius:999px;display:block}.sa-sidebar{position:fixed;top:0;left:0;width:min(280px,82vw);height:100vh;z-index:90;padding:18px 14px;transform:translate(-100%);transition:transform .2s ease;overflow-y:auto}.sa-sidebar.is-open{transform:translate(0)}.sa-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#08122366;z-index:80}.sa-sidebar nav{display:grid;gap:8px}.sa-sidebar a{white-space:normal}.sa-main{padding:16px}.sa-table{min-width:100%}}.sa-table-wrap{margin-top:18px;border:1px solid var(--sa-border);border-radius:12px;background:var(--sa-card);overflow:auto;max-width:100%}.sa-table{width:100%;border-collapse:collapse;min-width:900px}.sa-table th,.sa-table td{text-align:left;padding:12px;border-bottom:1px solid var(--sa-border);font-size:.92rem}.sa-table th{color:var(--sa-muted);font-weight:700}.sa-status{display:inline-block;padding:4px 10px;border-radius:999px;background:#dcfce7;color:#166534;font-weight:700;font-size:.78rem}.sa-status.is-inactive{background:#fee2e2;color:#991b1b}.sa-closing-page{display:grid;gap:18px}.sa-closing-header{border:1px solid #d8e4fb;background:linear-gradient(135deg,#eef4ff,#f9fcff);border-radius:14px;padding:16px 18px;display:flex;justify-content:space-between;gap:14px;align-items:center}.sa-closing-header h2{margin:0;font-size:1.55rem}.sa-closing-header p{margin:6px 0 0;color:#4b5563}.sa-closing-badges{display:flex;gap:10px;flex-wrap:wrap}.sa-kpi{min-width:120px;border:1px solid #cfe0ff;background:#fff;border-radius:12px;padding:10px 12px;display:grid;gap:2px}.sa-kpi strong{font-size:1.25rem;line-height:1}.sa-kpi small{color:#6b7280;font-size:.78rem;font-weight:600}.sa-kpi-alt{border-color:#bce8dd}.sa-close-card{border:1px solid #dae5f5;background:#fff;border-radius:14px;padding:16px;box-shadow:0 6px 16px #0f172a0a}.sa-close-card-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:14px}.sa-close-label{margin:0;color:#6b7280;font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.sa-close-card-head h3{margin:4px 0 0;font-size:1.15rem;line-height:1.3}.sa-close-name-ar{margin:6px 0 0;direction:rtl;text-align:right;font-weight:600;color:#334155;line-height:1.4}.sa-close-chip{border:1px solid #c7dcff;background:#eff6ff;color:#1d4ed8;font-size:.75rem;font-weight:700;border-radius:999px;padding:6px 10px}.sa-close-body{display:grid;grid-template-columns:1.4fr 1fr;gap:12px}.sa-close-panel{border:1px solid #e5e7eb;background:#fcfdff;border-radius:12px;padding:12px}.sa-close-panel h4{margin:0 0 10px;font-size:.95rem;color:#475569}.sa-check-row{border:1px solid #e7edf7;border-radius:10px;background:#fff;padding:10px;display:grid;gap:6px;margin-bottom:8px}.sa-check-row span{color:#64748b;font-size:.8rem}.sa-check-row strong{font-size:.95rem;line-height:1.35}.sa-close-ar-value{direction:rtl;text-align:right}.sa-close-inputs{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:10px}.sa-close-inputs label{display:grid;gap:6px;font-size:.85rem;color:#475569}.sa-close-inputs input,.sa-close-inputs select{border:1px solid #dbe2ea;border-radius:9px;padding:10px;font-size:.9rem}.sa-btn-block{width:100%}.sa-close-actions{margin-top:12px;padding-top:12px;border-top:1px dashed #dbe2ea;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}@media (max-width: 1000px){.sa-close-body{grid-template-columns:1fr}}@media (max-width: 720px){.sa-closing-header{flex-direction:column;align-items:flex-start}.sa-close-inputs,.sa-close-actions{grid-template-columns:1fr}}